Use the Service Requests application to create, view, and resolve service requests from customers or requestors. The request can be to resolve an issue, obtain new service, obtain information, or change a current service. Either a service desk agent or a customer can create a Maximo service request. A Maximo service request record is a […]
Maximo Academy: Insights for intelligent asset maintenance and operations Excerpt reprinted from IBM Internet of Things blog. Ontracks will be a sponsor at the IBM IoT Exchange and Maximo Academy March 17-18, 2020. What do you want to accomplish in 2020? One thing for sure, it won’t be the same thing as last year. The market has […]
Don’t be overwhelmed by Maximo. Training is the secret to IBM’s EAM. When my husband and were in the market for a new home, we toured several models in many of the new neighborhoods in Denver. Each room was staged and decorated perfectly. The gourmet kitchens gleamed with their stainless steel appliances and numerous cabinets […]