Maximo Application Management and Monitoring

Proactive Maximo Deployment Monitoring

Keeping an enterprise level application up and running can be challenging enough, so trying to be proactive can feel like a daunting task. Give your end users and IT professionals peace of mind with Ontracks’ Maximo Application Management and Monitoring (MAMM). Ontracks will proactively and frequently monitor your Maximo deployment and provide periodic Health Status Reports for you to review. We will also assess KPIs and suggest recommendations to improve the health of your Maximo environments or to avoid possible future failures.

Benefits

  1. Proactive environment management
  2. Identify potential outages or performance degradation
  3. Known fixed monthly cost
  4. Annual roadmap of planned activities
  5. Benefit from IBM Certified Deployment Professional experience

Overview

For deployments of the current Maximo 7.6, and all the way back to version 6.x, Ontracks will remotely monitor your Maximo environment on a recurring basis. These tasks are broken up by their relevancy to your deployment and reported back to you for review and action.

Frequency of Activity

Weekly
  • Review of log all Maximo log files;
  • Review of attached documents folder sizes;
  • Monitor of DB server performance; and
  • Summarized in an easy to read Health Status Report.
Monthly
  • All of the weekly activities plus;
  • Refresh of non-production environments;
  • Provide summary of new IBM patches, hotfixes, etc and comment on their appropriateness for your deployment; and
  • Summarized in an easy to read Health Status Report.
Quarterly
  • All of the monthly activities plus;
  • KPI on active system users;
  • KPI on inactive system users;
  • Review new IBM Feature Pack release and assess relevancy for your deployment; and
  • Summarized in an easy to read Health Status Report.
Annually
  • All of the quarterly activities plus;
  • Review of other IT initiatives to assess impact on Maximo (such as operating system upgrades, server moves, clustering, etc.)
  • 2-day onsite* deployment assessment and planning for coming year; and
  • Summarized in an easy to read Health Status Report.

*Travel expenses in addition to the monthly fee; or assessment may be performed remotely.

Features

  • compare-maximo
  • Peace of mind that someone is proactively monitoring Maximo to find and report issues before they become performance issues or outages.


  • Periodic easy to read report on the health of your Maximo with clear actions to take and summary of environment performance.


  • Trust in knowing the information provided is by an IBM vetted and certified individual.



  • Service is provided for a low monthly fee and will not change; your system administration costs are known.

Maximo Enterprise System Administration may be purchased independently; however, when it is an add-on to our Maximo Application Support Service (MASS), additional information regarding support tickets will be included in the Health Status Reports and a detailed analysis of support issues when Feature Packs are released and the annual assessment is performed.

For more information about MASS, click here.

Want some peace of mind with your Maximo deployment?

Contact us today to learn how Ontracks can help your organization use your version of Maximo to its fullest potential.

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